FAQs

Spartan Marketplace is an online procurement solution that provides MSU employees with an easy, effective way to place departmental orders. Benefits include:

• Many suppliers offering products at MSU contracted pricing
• Ability to use an MSU account number
• Convenient shopping cart experience
• Integrated with KFS to provide near real-time accounting information and to auto-submit a requisition for orders

Contracted pricing on off-campus supplier catalogs is what's paid by campus customers. There is no markup on those orders.

No, logins are based on an individual’s MSU NetID. There is no way to set up a shared login.

To cancel an order placed in Spartan Marketplace, contact the supplier directly. You will need to vertify with the supplier whether the order has already shipped. If the order has not shipped, ask the supplier to cancel your order and send you an email confirming the cancellation.

You must then send an email to the help desk at spartmar@msu.edu to have your purchase order canceled in KFS.

It is not possible to change a PO once issued. Contact the Spartan Marketplace help desk for assistance at spartmar@msu.edu or call 517-884-6177.

Purchases for capital assets must not be made through Spartan Marketplace. Additionally, requests to purchase and install independent security systems and cameras must route through the MSU Police Department and MSU Information Technology. As such, these purchases are disallowed through Spartan Marketplace.

Other purchases must follow the Procurement Policy (formerly MBP Section 270) and other applicable university policies.

To return items to University Stores, follow their return and exchange directions. To return items ordered through Spartan Marketplace for suppliers other than University Stores:

1. Contact the supplier directly to find their preferred method
2. Complete the supplier's material return authorization form, attach it to your item, and submit a Service Request (EBS login required)
3. Select the "Parcel UPS/Fed Ex" option on the Service Request for smaller shipments or the "Freight" option for larger shipments
4. Place the item in your building mailroom or dock, and Logistics will pick it up for return

Amazon Business allows for shipping to most locations, including office addresses and home addresses (as approved by your departmental leadership).

Airgas directly delivers compressed gas cylinders to on-campus addresses and select off-campus locations (noted below).

Other catalog suppliers only ship to on-campus addresses and select off-campus locations (noted below). MSU Extension offices or other off-campus addresses not listed below should use a PCard to make purchases, instead of using Spartan Marketplace.

Yes. There is a $25,000 order limit for all suppliers except Dell and Apple, whose limit is $50,000.

To take advantage of contracted pricing—and ultimately save university resources—please purchase from suppliers within Spartan Marketplace whenever possible. If an item is not available within Spartan Marketplace, a PCard or requisition may be used. 

Suppliers in Spartan Marketplace have been selected through a competitive bid and negotiation process. Campuswide strategic contracts are in place that offer the best overall value to the university.

Follow our tutorial on Using the Amazon Business catalog.

Through the MSU Amazon Business account, PCard cardholders have access to:

• Dedicated support 24/7
• Pricing and quantity discounts on select items; price and delivery time locks
• Business Prime - includes a variety of shipping tools, free shipping on eligible items, and more
• Products available only to Amazon Business customers

Occasionally, ODP Business Solutions will offer discounted pricing for obsolete or other items that may be less expensive than the price in Spartan Marketplace. If this happens, please contact the Spartan Marketplace help desk at spartmar@msu.edu and we will process a price adjustment.